Managing a web hosting account often involves handling multiple sets of login credentials. In the case of Particle Scrolls Web Hosting (cPanel), users may encounter two or three distinct usernames and passwords depending on how they access and maintain their website. While this layered approach enhances security, it can also introduce some confusion. Below is an overview of the key passwords involved and their roles.

Account Login vs. cPanel Credentials

When users create a Particle Scrolls hosting account, they establish a username and password to access their main Dashboard. These credentials are used exclusively for managing billing, support tickets, and general account settings.

Separately, when a Web Hosting (cPanel) environment is provisioned, a unique cPanel username and password are automatically generated. These are distinct from the account login and are used to access the technical backend of the website via the cPanel interface. For security reasons, users cannot change the cPanel username, and the initial password is not displayed.

Best Practice: Change the cPanel Password

Before beginning development or deploying a website, users are strongly encouraged to change their cPanel password. This step allows direct access to cPanel Admin without routing through the Particle Scrolls Dashboard and ensures that only the user knows the updated credentials.

FTP Credentials Mirror cPanel Access

The cPanel username and password are also used for FTP (File Transfer Protocol) access. Whether uploading files via an FTP client or allowing a developer to do so, these same credentials are required. However, for improved security and account management, it is recommended to create a dedicated FTP user with separate login details. This allows access control and the ability to disable or remove the secondary user if needed.

WordPress Credentials: Keep Them Unique

If WordPress is installed—either during provisioning or later through tools like Installatron—it requires its own username and password. For security purposes, these credentials should be distinct from both the account and cPanel logins. Reusing passwords increases vulnerability in the event of a breach.

Conclusion

Maintaining multiple secure and distinct passwords is a standard best practice in web hosting environments. By understanding the different roles and access levels tied to each set of credentials—Particle Scrolls account, cPanel, FTP, and WordPress—users can better manage their site’s security and streamline their workflow.